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Director Dom Pucci

The Director’s Desk

From my desk to your doorstep

My updates, questions, positions, and follow-through on the issues homeowners bring to me.

These are my individual views as a director. I am not speaking on behalf of the full DVOA Board.

Homeowner concerns • Maintenance

Single-Family Attached Home Maintenance: Homeowners Deserve Answers

Homeowners have raised concerns about maintenance delays and the condition of their single family attached homes. They deserve clear answers about what work is planned, what remains outstanding, and when they can expect follow-through.

I’m working to get those answers. My request for CMC focuses on the maintenance and replacement schedules, outstanding work, contracts, expenditures, and how the plans align with the reserve study.

My request to CMC

Subject: Request for SFA Exterior Maintenance and Replacement Schedules

Prepared for: Tracy Plazyk, William, and Dashaun

Request topics summarized for this layout preview. The complete email will appear here after its exact wording and send status are confirmed.

  1. Master maintenance and replacement schedule
  2. Roof replacement schedule
  3. Painting and trim maintenance
  4. Gutters and landscaping
  5. Outstanding and deferred maintenance
  6. Contracts and expenditures
  7. Alignment with the reserve study

Keep your concerns documented

TownSq Requests is the equivalent of a ticketing system—a written record of your issue, when you reported it, and the follow-up. Please use it to submit maintenance concerns to CMC and track their status.

Include the location, dates, a clear description, and photos when available. Save the request number and use the same request for follow-up so the report and responses stay together.

TownSq Requests

Sign in, then select Requests → Submit request.

I’ll share the answers I can make available as this work progresses.

More from my desk

Board election and next steps

Thank you to the homeowners who took part in the election. I was elected to a two-year term. I’ll explain the public issues before the Board and where I stand.

Professional management and competitive bidding

My position on comparing scope, price, service standards, and transition plans.

Read Setting the Record Straight →